88fbc Privacy Policy

1Introduction

88fbc operates the online casino and sports betting platform accessible at 88fbc.app. We are committed to handling the personal data of our players — particularly our Bangladeshi players — with transparency, care, and strict security. This Privacy Policy sets out in full what personal information we collect, the purposes for which we use it, the parties with whom we share it, how long we retain it, the security measures we apply, and the rights available to you as a data subject.

This policy applies to all personal data collected through the 88fbc platform, whether through the website, any associated mobile-optimised interfaces, customer support channels (including email), or payment processing flows. This policy should be read together with the 88fbc Terms & Conditions, which are available at /terms-conditions.

2Information We Collect

88fbc collects personal data from players through the following channels and at the following touchpoints during the player lifecycle:

3How We Use Your Information

88fbc uses the personal data we collect for the following purposes. We only use your data for purposes that are compatible with the reason it was collected. We do not use your data for automated decision-making that produces legal effects on you without human review.

• Account creation and management: to set up your 88fbc account, verify your identity, maintain your account balance, and process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
• Service delivery: to provide access to casino games, sports betting markets (including cricket betting on BPL, IPL, and ICC events), and associated platform features.
• Customer support: to respond to your enquiries, resolve disputes, and process account closure or responsible gaming requests submitted to [email protected].
• Fraud prevention and security: to detect and prevent duplicate accounts, bonus abuse, money laundering, and unauthorised access attempts. Technical data including IP addresses is used to identify suspicious patterns.
• Regulatory compliance: to meet anti-money-laundering (AML) and Know Your Customer (KYC) obligations, including record retention requirements. These obligations require 88fbc to retain certain data for defined periods even after account closure.
• Responsible gaming: to monitor player behaviour for signs of problem gambling and to enforce account-level tools such as deposit limits, session time limits, and self-exclusion. 88fbc uses gameplay data to identify players who may benefit from proactive outreach.
• Platform improvement: to analyse aggregated, anonymised usage data in order to improve the platform's performance, game selection, and user experience for Bangladesh players. Individual player data is not used for platform analytics in a way that identifies any individual.

4Legal Basis for Processing

88fbc processes your personal data only where a valid legal basis exists for doing so. The legal bases on which we rely are as follows:

• Contract performance: processing that is necessary to deliver the services you have contracted for when you registered an 88fbc account — including account management, payment processing, gameplay, and customer support.
• Legal obligation: processing required for compliance with applicable anti-money-laundering laws, KYC identity verification obligations, and lawful requests from competent authorities. 88fbc cannot waive these processing activities even at the player's request.
• Legitimate interests: processing for fraud prevention, security monitoring, responsible gaming oversight, and platform analytics, where these interests are not overridden by your fundamental privacy rights.
• Consent: where 88fbc sends you optional marketing communications (such as promotional emails about new bonuses or cricket betting events), we will do so only with your prior consent. You may withdraw this consent at any time by contacting [email protected].

5Sharing Your Information

88fbc does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment service providers: to process deposits and withdrawals, 88fbc shares necessary transaction data with your chosen payment provider (bKash, Nagad, Rocket, Upay, or bank). These providers receive only the minimum data required to execute the payment and are bound by their own privacy obligations.
• Game studio providers: game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive a session token and anonymised player identifier to power their games within the 88fbc platform. These providers do not receive your full name, mobile number, or financial data.
• KYC and identity verification partners: 88fbc may use third-party identity verification service providers to assist with document authentication during KYC. These partners process identity documents under strict data processing agreements and are not permitted to use the data for any other purpose.
• Regulatory and law enforcement authorities: 88fbc will disclose personal data to competent regulatory, law enforcement, or judicial authorities where required to do so by applicable law, court order, or lawful regulatory request. We will notify affected players of such disclosures where legally permitted to do so.

All third-party recipients of personal data from 88fbc are required to handle that data securely, use it only for the permitted purpose, and comply with applicable data protection standards. 88fbc does not transfer player personal data to parties in jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards.

6Payment Data and Financial Privacy

88fbc takes payment data security seriously. We do not store full payment account credentials (full bKash numbers, Nagad wallet numbers, full bank account numbers, or card numbers) on our servers. When you make a deposit using bKash, Nagad, Rocket, or Upay, the payment is processed directly through the respective provider's secure gateway. 88fbc receives only a transaction reference and confirmation of the amount and status — not your wallet credentials.

For players who use Visa or Mastercard payment cards, card data is handled exclusively by the card processor under PCI-DSS compliance standards. 88fbc does not have access to, nor does it store, any card number, expiry date, or CVV. A masked card reference (last 4 digits only) may be retained for withdrawal routing purposes only.

7Cookies and Tracking Technologies

88fbc uses cookies and similar tracking technologies on the platform to support essential site functionality and to improve your experience. We do not use third-party advertising cookies or cross-site tracking technologies. The types of cookies we use are as follows:

• Essential session cookies: required for you to remain logged in, to maintain your account session, and to protect your account against cross-site request forgery (CSRF) attacks. These cookies are strictly necessary and cannot be disabled without breaking core platform functionality.
• Preference cookies: used to remember your platform preferences such as language selection and display settings so that you do not need to re-enter them on each visit.
• Analytics cookies: 88fbc may use privacy-preserving analytics to understand aggregate platform usage patterns (e.g., which game categories are most popular). These analytics are anonymised and cannot be used to identify individual players.
• Security cookies: short-lived cookies used to detect and mitigate automated attacks, bot activity, and fraudulent login attempts. These cookies contain no personally identifiable information and expire at the end of each session.

Most mobile and desktop browsers allow you to control cookie settings through the browser's privacy or settings menu. Please note that disabling essential cookies will impair your ability to log in and use the 88fbc platform. 88fbc does not respond to browser Do Not Track signals at this time, as there is no accepted standard for how such signals should be interpreted.

8Data Retention

88fbc retains your personal data for as long as your account is active and for a defined period after account closure. Retention periods vary by data category and are determined by the purpose for which the data was collected and by applicable legal obligations. The general retention framework is as follows: account registration data and KYC documents are retained for a minimum of 5 years from the date of account closure to meet anti-money-laundering record-keeping requirements; transaction and financial records are retained for a minimum of 5 years from the date of each transaction; gameplay logs are retained for 2 years from the date of each session; customer support correspondence is retained for 3 years from the date of each interaction.

When a retention period expires and there is no longer a legal basis to retain the data, 88fbc will securely delete or irreversibly anonymise the data. If you request deletion of your data before the applicable retention period has expired, we will delete all data for which there is no overriding legal obligation to retain, and will inform you of any data we are legally required to continue holding and the reason why.

9Data Security

88fbc implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Our security framework includes: SSL/TLS encryption for all data transmitted between your device and the 88fbc platform; encrypted storage of sensitive account data including passwords (stored as cryptographic hashes, never in plain text); access controls ensuring that 88fbc staff can only access player data on a need-to-know basis relevant to their job function; regular security assessments and penetration testing of platform infrastructure; and incident response procedures to identify, contain, and notify affected parties in the event of a data security incident.

While 88fbc applies robust security measures, no online platform can guarantee absolute security against all possible threats. In the event of a data security incident that is likely to result in a high risk to the rights and freedoms of affected players, 88fbc will notify affected players without undue delay and will take immediate steps to contain the incident and mitigate any harm.

11Protection of Minors

88fbc does not knowingly collect personal data from individuals under the age of 21. The 88fbc platform is strictly for adults aged 21 and above. If 88fbc discovers that it has inadvertently collected personal data from a person under 21, it will immediately suspend the associated account, delete the data, and — where a deposit was made — return any funds to the payment method used. If you believe that a person under 21 has registered on 88fbc, please contact [email protected] immediately so that we can investigate and take appropriate action.

12Third-Party Links

The 88fbc platform does not contain links to third-party websites, social media platforms, or external services that are not operated by 88fbc. If in the future any third-party link appears on the platform, please be aware that 88fbc has no control over and accepts no responsibility for the content, privacy policies, or practices of any third-party website. We encourage you to review the privacy policy of any external site you visit.

13Changes to This Privacy Policy

88fbc reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When we make a material change to this policy, we will update the effective date at the top of this page and, where the change significantly affects your rights, we will endeavour to notify you via email or platform notification before the change takes effect.

Your continued use of the 88fbc platform after a Privacy Policy update is published constitutes your acceptance of the updated policy. If you do not agree with the updated policy, you should stop using the platform and contact support to close your account and withdraw any remaining balance.

14Contact and Data Requests

For any questions about this Privacy Policy, to exercise your data rights, or to make a complaint about how 88fbc has handled your personal data, please contact the 88fbc support team. Support email: [email protected] (plain text only — not a clickable link). Please include your registered mobile number and a clear description of your request or concern. We aim to respond to all privacy-related requests within 10 business days. Our support team operates on Bangladesh Standard Time (UTC+6).